Digital Hachiko in Shibuya: New Meeting Spot, Where to Find It, What to Do

When you think of a symbol of Shibuya Station, Hachiko’s statue, the loyal dog, probably comes to mind. It’s a popular and often bustling meeting spot, but did you know there’s another Hachiko in Shibuya, packed with the latest technology? That’s the “Digital Hachiko” located inside Shibuya Fukuras.

【Latest Information】 Digital Hachiko moved from the 2nd floor to the 8th floor of Shibuya Fukuras on April 2, 2025, or later. Please be aware that its location has changed!

This time, Shibutama will introduce you to the latest location and unique ways to enjoy this new meeting spot, “Digital Hachiko.”

What is Digital Hachiko?

Digital Hachiko is installed on the 8th floor of “Shibuya Fukuras,” a multi-purpose complex located in front of Shibuya Station’s West Exit.

At first glance, it might look like a simple display, but by rapidly rotating LED-equipped fans, a three-dimensional image of Hachiko appears as if it were truly there. With hologram-like technology, the moving image of Hachiko looks just like it’s alive.

Unlike the original Hachiko statue, it’s installed indoors, so you can comfortably meet up or visit on rainy or hot days, which is a key feature.

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How to Enjoy Digital Hachiko

Digital Hachiko isn’t just something to look at. It also has interactive elements to entertain visitors.

• Enjoy Interactive Interaction! Near Digital Hachiko, there’s a control tablet. Using this tablet, you can make the Hachiko on screen perform familiar tricks like “shake a paw” or “lie down,” and show off other adorable gestures. The charm is that it feels like you’re interacting with a real Hachiko.
• Watch Hachiko’s World Journey! Among the contents you can enjoy with the tablet operation, there are videos of Hachiko visiting famous landmarks around the world. Seeing Hachiko, the symbol of Shibuya, displayed alongside the Eiffel Tower or the Statue of Liberty is truly unique and heartwarming.
• Experience the Emotion of “The Hachiko Story”! An emotional original story video about the loyal dog Hachiko, produced in cooperation with the Shibuya City Tourism Association and others, is also screened. By experiencing the story of Hachiko, which every Japanese person knows, through the latest digital technology, you can feel that bond even more deeply.
• Smooth Meetups with Free Wi-Fi! Free Wi-Fi is provided by GMO Internet Group around Digital Hachiko. You can comfortably communicate or look up information while waiting, without worrying about your connection. Of course, uploading photos of Digital Hachiko to social media is also smooth!

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Accessing Digital Hachiko from Shibuya Station (to the 8th Floor)

When you exit JR Shibuya Station’s West Exit, you’ll immediately see a bus terminal, and beyond that is Shibuya Fukuras, where Digital Hachiko is located.

From JR Shibuya Station, it takes about 1-2 minutes on foot to enter Fukuras. From there, take an elevator to the 8th floor. Please note that the location has changed from the previous 2nd floor, so be careful not to get lost inside Fukuras.

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How to Get to Digital Hachiko from Shibuya Station ① JR Lines

From JR Lines, aim for the West Exit. The easiest ticket gates to reach the West Exit are “Tamagawa Gate,” “Central Gate,” and “South Gate,” but the easy-to-understand “South Gate” is recommended.

1. From the JR Lines, exit from the “South Gate,” turn left, and head towards the “West Exit.”
2. Once you exit the West Exit, cross two crosswalks straight ahead.
3. Directly in front of you after crossing the crosswalks, you’ll see “Shibuya Fukuras.”
4. Once inside Fukuras, instead of using the escalators or elevators for the commercial floors, use the high-rise elevators for the office tower to go up to the 8th floor.
5. Digital Hachiko is set up in a spacious area on a corner of the 8th-floor main area.

It takes about 3-4 minutes to reach from JR Shibuya Station.

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How to Get to Digital Hachiko from Shibuya Station ② Hanzomon Line / Den-en-toshi Line

From the Hanzomon Line and Den-en-toshi Line, exit from the “Hachiko Gate” and first aim for the Hachiko statue.

1. From the platform of the Hanzomon Line / Den-en-toshi Line, first go to the platform level with the “Hachiko Gate.”
2. Once you reach the platform level, you’ll find two “Hachiko Gates”; exit from the gate towards the Ginza Line direction.
3. After exiting the gate, immediately turn right.
4. Immediately take the escalator marked with a large yellow sign “A8” upwards.
5. After getting off the escalator, immediately turn right.
6. Walk a little further, and you’ll see an escalator on your left. Take it up, and you’ll emerge directly onto the ground level. This is the Hachiko Square area.
7. After getting off the escalator, the Hachiko statue is to your right, but head towards the elevated railway tracks behind it.
8. There’s a crosswalk under the elevated tracks; cross it.
9. After crossing the crosswalk, immediately turn left.
10. Walk a little further, and you’ll see “Shibuya Fukuras,” a building with a large LED screen, on your right.
11. Once inside Fukuras, instead of using the escalators or elevators for the commercial floors, use the high-rise elevators for the office tower to go up to the 8th floor.
12. Digital Hachiko is set up in a spacious area on a corner of the 8th-floor main area.

It takes about 5 minutes from the Hanzomon Line / Den-en-toshi Line.

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How to Get to Digital Hachiko from Shibuya Station ③ Toyoko Line / Fukutoshin Line

From the Toyoko Line / Fukutoshin Line, first move to the Den-en-toshi Line platform, then use the “Hachiko Gate.”

1. When you arrive at Shibuya Station on the Toyoko Line, find the sign marked “DT Den-en-toshi Line H Hanzomon Line” from the platform, and follow the instructions to go up the escalator. (The same direction applies to other lines like JR and Ginza Line.)
2. After getting off the escalator, follow the sign marked “DT Den-en-toshi Line H Hanzomon Line” and proceed.
3. After walking for about 1 minute, you’ll find an escalator marked “DT Den-en-toshi Line H Hanzomon Line“; take it up. You’ll then arrive at the Den-en-toshi Line platform.
4. Continue straight along the platform, and you’ll find an escalator with signs for JR lines, Ginza Line, and Hachiko Exit; take that up.
5. After getting off the escalator, you’ll be on the platform level. There are two “Hachiko Gates”; exit from the gate towards the Ginza Line direction. (It’s diagonally behind you after getting off the escalator.)
6. After exiting the gate, immediately turn right.
7. Immediately take the escalator marked with a large yellow sign “A8” upwards.
8. After getting off the escalator, immediately turn right.
9. Walk a little further, and you’ll see an escalator on your left.
10. Take it up, and you’ll emerge directly onto the ground level. This is the Hachiko Square area.
11. After getting off the escalator, the Hachiko statue is to your right, but head towards the elevated railway tracks behind it.
12. There’s a crosswalk under the elevated tracks; cross it.
13. After crossing the crosswalk, immediately turn left.
14. Walk a little further, and you’ll see “Shibuya Fukuras,” a building with a large LED screen, on your right.
15. Once inside Fukuras, instead of using the escalators or elevators for the commercial floors, use the high-rise elevators for the office tower to go up to the 8th floor.
16. Digital Hachiko is set up in a spacious area on a corner of the 8th-floor main area.

It takes about 7-8 minutes from the Toyoko Line / Fukutoshin Line.

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How to Get to Digital Hachiko from Shibuya Station ④ Inokashira Line

From the Inokashira Line, use the “Central Gate.”

1. Exit from the “Central Gate” of the Inokashira Line.
2. Immediately to your front-left after exiting, there’s an escalator; take it down.
3. After getting off the escalator, you’ll see a crosswalk directly in front of you, but don’t cross it; turn right instead.
4. Walk a short distance, and you’ll see “Shibuya Fukuras,” a building with a large LED screen, on your right.
5. Once inside Fukuras, instead of using the escalators or elevators for the commercial floors, use the high-rise elevators for the office tower to go up to the 8th floor.
6. Digital Hachiko is set up in a spacious area on a corner of the 8th-floor main area.

It takes about 3-4 minutes from the Inokashira Line.

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How to Get to Digital Hachiko from Shibuya Station ⑤ Ginza Line

From the Ginza Line, use the “Scramble Square side ticket gate.”

1. From the Ginza Line platform, exit from the “Scramble Square side ticket gate.”
2. After exiting the gate, there’s a path straight ahead and a path turning left just before it; take the path to the left.
3. After walking a short distance, you’ll find stairs; go down them.
4. You’ll then come out near the JR Central Gate; follow the signs for the West Exit and go down the stairs.
5. After going down the stairs, you’ll be at the West Exit. There’s a crosswalk nearby; cross it twice.
6. Directly in front of you after crossing the crosswalks, you’ll see “Shibuya Fukuras.”
7. Once inside Fukuras, instead of using the escalators or elevators for the commercial floors, use the high-rise elevators for the office tower to go up to the 8th floor.
8. Digital Hachiko is set up in a spacious area on a corner of the 8th-floor main area.

These are the directions from each line.

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Summary

Digital Hachiko holds the potential to be a new meeting spot in Shibuya moving forward. It will be a perfect choice especially for those who want to experience the latest technology or prefer to meet in a quieter place away from the hustle and bustle of the station front.

When you visit Shibuya, be sure to go see this new Hachiko. It will surely add another memorable experience to your time in Shibuya! That’s all from Shibutama!